ISCSI Tape device unrecognised media

[box_l]

Hi,
I have the target software setup on WS2008r2 with a Hyper-V VM client WS2003x32.
I can connect to the tape drive quite happily, however Backup Exec 11 reports the tape as unrecognised media when i run an inventory.
If I try to run a backup I am prompted to erase the tape as it is unrecognised media.
This does not fix the issue.
I have edited the registry on the initiator server (WS2003x32) VM to include the port changes detailed in the technical document.
I get the same results with or without the registry changes.
I have tested an alternate product (no names, but vastly more expensive), and this produces a good backup with the same tape with no registry changes.

Can anyone help?
TIA
Dunstan Lawrence.

[Olivia (staff)]

After changed registry values, did you reboot the client machine, if no, please reboot it and try again.
if problem persist, we can do remote assist for you, please contact us via: [email protected]